TM
Tshepo M
1 reviews | Active since Aug 2016
29 Aug 2023, 10:39
I hate Super-****mers With a passion.
Worst customer service ever, they will take your money without authorization but when it's time for them to pay you back you will hear all sorts of lies and promises, this is my second review I have a trail of messages and emails of empty promises. I called this morning was made to hold for 15 minutes until my airtime ran out the person I was talking to didn't even bother calling me back. I want my money and I will get my money one way or another R2500 doesn't grow on trees you guys a disgusting sies.
Helpful (0)
Replies (7)0
Replies (7)
Supersonic 's replyOfficial
29 Aug 2023, 12:00Good day, Thank you for contacting Supersonic fibre. We would like to sincerely apologize for the inconvenience and frustration caused in this matter. Kindly note that this will be escalated and sent through for further investigation. Our sincere apologies once again. Regards Supersonic Team.
Supersonic 's reply29 Aug 2023, 12:00
Official
Good day, Thank you for contacting Supersonic fibre. We would like to sincerely apologize for the inconvenience and frustration caused in this matter. Kindly note that this will be escalated and sent through for further investigation. Our sincere apologies once again. Regards Supersonic Team.
TM
Tshepo M's updateReviewer Update
29 Aug 2023, 12:19I've seen this message once too many times. What is so difficult about paying back the money you stole from me because I definitely didn't give it to you I want my money.🚮
TM
Tshepo M's update29 Aug 2023, 12:19
Reviewer Update
I've seen this message once too many times. What is so difficult about paying back the money you stole from me because I definitely didn't give it to you I want my money.🚮
TM
Tshepo M's updateReviewer Update
29 Aug 2023, 14:59Again that is what you said two weeks ago but nothing happens, the feedback will be "the billing department will pay on Friday" and that the end of it you guys lie too much and when I call I don't get any answers.
TM
Tshepo M's update29 Aug 2023, 14:59
Reviewer Update
Again that is what you said two weeks ago but nothing happens, the feedback will be "the billing department will pay on Friday" and that the end of it you guys lie too much and when I call I don't get any answers.
TM
Tshepo M's updateReviewer Update
30 Aug 2023, 08:54Are you still waiting for the billing department? You guys are just full of nonsense and you need to be reported I see a lot of people complaining about their refunds that they have never received. I for one won't let you ***** my money and get away with it, I've been to patient with you.
TM
Tshepo M's update30 Aug 2023, 08:54
Reviewer Update
Are you still waiting for the billing department? You guys are just full of nonsense and you need to be reported I see a lot of people complaining about their refunds that they have never received. I for one won't let you ***** my money and get away with it, I've been to patient with you.
Supersonic 's replyOfficial
30 Aug 2023, 09:20Good day, thank you for contacting Supersonic fibre. We would like to sincerely apologize for the inconvenience and frustration caused in this matter. Kindly note that this will be escalated further. Regards Supersonic Team.
Supersonic 's reply30 Aug 2023, 09:20
Official
Good day, thank you for contacting Supersonic fibre. We would like to sincerely apologize for the inconvenience and frustration caused in this matter. Kindly note that this will be escalated further. Regards Supersonic Team.
TM
Tshepo M's updateReviewer Update
30 Aug 2023, 09:25I'm sick and tired of your automated responses I want my money.
TM
Tshepo M's update30 Aug 2023, 09:25
Reviewer Update
I'm sick and tired of your automated responses I want my money.
TM
Tshepo M's updateReviewer Update
31 Aug 2023, 08:11I still want my money.
TM
Tshepo M's update31 Aug 2023, 08:11
Reviewer Update
I still want my money.