AL
Anika L
1 reviews | Active since May 2021
18 May 2021, 14:57
How many superstar does it take to solve a problem???
I have app**** for fibre with Supersonic on the 11th of January 2021.
Up to date they have not yet deliver the router.
After numerous calls requested them to deliver a router they have informed me that the router cannot be delivered as a technician needs to come and setup the router.
Today is the 18th of May 2021 already and guess what??
Still no router...this is unacceptable! they are very quick to take their money but they dont want to deliver the service.
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Supersonic 's replyOfficial
18 May 2021, 16:25Good day Anika,
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Kind regards
Patience
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Kind regards
Patience
Supersonic 's reply18 May 2021, 16:25
Official
Good day Anika,
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Kind regards
Patience
I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you.
Kind regards
Patience