HORRIFIC SERVICE FROM SUPER SONIC

THIS IS MY THIRD TIME COMPLAINING ON HELLO PETER ABOUT SUPER SONIC OR RATHER I SHOULD SAY SUPER SLOW ! I DONT KNOW HOW A COMPANY LIKE THIS IS EVEN STILL OPERATING. IF DISGUSTING SERVICE WAS A PERSON IT WOULD BE CALLED SUPER SONIC.

I REQUESTED FOR A SIMPLE RELOCATION FROM MY PREVIOUS ADDRESS TO MY NEW ADDRESS. WHEN I MOVED INTO MY NEW ADDRESS THERE WAS ALREADY A FIBRE BOX INSTALLED WHICH SHOULD MAKE THE PROCESS EVEN SIMPLER. IT SHOULD BE A SIMPLE PROCESS OF SUSPENDING MY SERVICES ON THE PREVIOUS ADDRESS AND ACTIVATING THEM ON THE NEW ADDRESS. I READ ONE COMPLAINT ON HELLO PETER WHERE A CLIENT WAS CHARGED FOR THIS, IF SUPER SONIC DARES TO CHARGE ME FOR THIS ALL HELL WILL BREAK LOOSE.

ON TOP OF THIS I HAVE NEVER RECEIVED A BILL ONCE FROM THE TIME MY FIBRE LINE WAS INSTALLED IN MARCH, SO WHAT DO I DO EVENTUALLY WHEN THAT BILL ONE DAY ARRIVES ?

I HAVE SPOKEN TO MANAGERS AND PROBABLY TEN DIFFERENT CONSULTANTS AND MY PROBLEM IS STILL NOT RESOLVED, STILL NO INTERNET FOR A MONTH AND A HALF !!!! A CONSULTANT INFORMED ME THAT THERE IS LIKE THREE OPEN LINES ON MY NAME ???? THERE MUST ONLY BE ONE ON THE NEW ADDRESS AND THE PREVIOUS ADDRESS MUST BE INACTIVE !!! HOW DIFFICULT IS THAT ???

MY NEXT STEP IS TO GO TO YOUR OFFICES AND SEE SOMEONE IN PERSON, I AM NOT EVEN SURE IF THE CEO OF SUPER SONIC CAN RESOLVE MY ISSUE. ALSO IF I AM NOT BACK ONLINE BY LATEST MONDAY MY NEXT STEP IS TO LAY A COMPLAINT WITH ICASA BECAUSE ENOUGH IS ENOUGH.

THEN AFTER THIS I GET A STUPID RESPONSE FROM SOME SANDRA LADY SAYING SORRY FOR THE BAD EXPERIENCE AND SO FORTH WHICH DOESNT HELP ME, SORRY IS NOT GOOD ENOUGH ANYMORE.

I NEED SOLUTIONS NOT EXCUSES !!!!