CK
Carryn K
1 reviews | Active since Jul 2020
16 Oct 2020, 06:37
Horrific service
Since before the installation, I have repeatedly requested Supersonic to cancel the contract and remove the router. Until now, they have done neither and keep sending me invoices. I even went as far as to send a letter to the cancellation department, to no avail.
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
16 Oct 2020, 08:44Good day Carryn K, my apologies for all the inconveniences caused. Please note that cancellations will serve a full calendar month as notice period from the time the request is received. I will get my team to have a look at your case.
Kind regards
Sandra
Kind regards
Sandra
Supersonic 's reply16 Oct 2020, 08:44
Official
Good day Carryn K, my apologies for all the inconveniences caused. Please note that cancellations will serve a full calendar month as notice period from the time the request is received. I will get my team to have a look at your case.
Kind regards
Sandra
Kind regards
Sandra
CK
Carryn K's updateReviewer Update
16 Oct 2020, 13:36Hi Sandra,
Thank you so much for your quick reply.
I really appreciate it.
Best,
Carryn
Thank you so much for your quick reply.
I really appreciate it.
Best,
Carryn
CK
Carryn K's update16 Oct 2020, 13:36
Reviewer Update
Hi Sandra,
Thank you so much for your quick reply.
I really appreciate it.
Best,
Carryn
Thank you so much for your quick reply.
I really appreciate it.
Best,
Carryn