GL
Gomolemo L
1 reviews | Active since Mar 2022
03 Feb 2023, 10:39
Horrific service
Supersonic has **********ly debited my account of over R3000. Mistakes happen, I get that. But nobody responds to emails, whatsapps, twitter DMs or phone calls. All they know is to close tickets and ask for ratings. I cannot believe how shocking their service is.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
03 Feb 2023, 10:53Good day, Gomolemo,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with regard to your query, and I will revert with feedback shortly.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with regard to your query, and I will revert with feedback shortly.
Kind regards,
AM
Supersonic 's reply03 Feb 2023, 10:53
Official
Good day, Gomolemo,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with regard to your query, and I will revert with feedback shortly.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with regard to your query, and I will revert with feedback shortly.
Kind regards,
AM
Supersonic 's replyOfficial
03 Feb 2023, 10:56Good morning, Gomolemo,
A request has been sent already for our billing department to contact you.
Kind regards,
AM
A request has been sent already for our billing department to contact you.
Kind regards,
AM
Supersonic 's reply03 Feb 2023, 10:56
Official
Good morning, Gomolemo,
A request has been sent already for our billing department to contact you.
Kind regards,
AM
A request has been sent already for our billing department to contact you.
Kind regards,
AM
GL
Gomolemo L's updateReviewer Update
15 Mar 2023, 08:59 I’ve been awaiting a refund from your billing department for almost 3 weeks. I assumed Mthetho was actioning it but it seems not. Can someone contact me with an update. Ref SS***.
GL
Gomolemo L's update15 Mar 2023, 08:59
Reviewer Update
I’ve been awaiting a refund from your billing department for almost 3 weeks. I assumed Mthetho was actioning it but it seems not. Can someone contact me with an update. Ref SS***.