ZM
Zemfundo M
1 reviews | Active since May 2021
06 Jun 2024, 13:51
Horrible WiFi
I've been waiting for some time for them to respond when i put in a query , no respond. When it comes to finances they're eager to respond and send invoices..my internet connection is off for more than 3 days ...no reply I want to cancel but instead they're sending invoices once again.on WhatsApp they only keep quiet.
This is unaccepted coming from them . I would like som...
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Supersonic 's replyOfficial
07 Jun 2024, 13:18Good day, Zemfundo,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with the coordinates/address where the router is so we can check the status of the network tower in the area.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with the coordinates/address where the router is so we can check the status of the network tower in the area.
Kind regards,
AM
Supersonic 's reply07 Jun 2024, 13:18
Official
Good day, Zemfundo,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with the coordinates/address where the router is so we can check the status of the network tower in the area.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with the coordinates/address where the router is so we can check the status of the network tower in the area.
Kind regards,
AM