JN
Jabulane N

1 reviews | Active since Jul 2012

31 Aug 2020, 13:43

Horrible service from Supersonic

Topped up my account with 25gigs on the 20th Aug, no data loaded, im still without data, called the helpline, the lady said theres nothing she can do cos her system or some link was frozen, they did not reverse the R150 charged to my credit either.

0
Replies (3)
Supersonic
Supersonic 's reply31 Aug 2020, 14:51
Official
Hello Jabulane, 

Apologies for the inconvenience caused. I am looking into this for you now and will have an agent get in touch with you to assist. 

Regards,
Sandra
JN
Jabulane N's update31 Aug 2020, 15:12
Reviewer Update
Hi Sandra, Just got my account topped-up, thank you for the prompt response.
Supersonic
Supersonic 's reply31 Aug 2020, 19:06
Official
Absloute pleasure! Have a great evening Jabulane. 

Regards, 
Sandra