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Amanda D

1 reviews | Active since Jun 2018

02 Dec 2021, 12:40

HORRIBLE SERVICE

HORRIBLE SERVICE DO NOT USE THIS PROVIDER!!! ********** I have spent 3 hours this morning alone trying to get the agents to help. They all put you on hold until an hour passes, 2 out of the 4 I spoke to promised to call back and none have called back. Rachel didn't bother either. The 4th agent simply dropped my call after holding for so long when I asked for her name.

I have been billed 4 times in one month!!!!!! A debit order went off when I'd already paid and still being charged an extra R999!

This company lacks ethics

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Replies (1)
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Amanda D's update02 Dec 2021, 13:23
Reviewer Update
Rachel called me back she atleast is trying to assist but billing department has not gotten back to me