KD
Kgomotso D
1 reviews | Active since May 2024
20 May 2024, 09:15
Horrible service!!!
I ordered 5 devises and received all 5 on the 10th of May. These were all paid for, but 2 of them are still awaiting upfront payment on the portal. I have been communicating with them for the whole of last week to have the issue resolved and was **** to that it will be done on Friday. It is Monday and when I contacted them, Zintle had the nerve to ask me to send proof of payment for all 5 of them!!! Only 2 out of the 5 sims are active!!! It is really frustrating!!!!!! I will never send anyone to deal with them!!!
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Replies (1)0
Replies (1)Supersonic 's replyOfficial
20 May 2024, 11:08Good day, Kgomotso,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our order fulfillment team to urgently assist, and I will revert with feedback as soon as possible.
Kind regards,
A.M
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our order fulfillment team to urgently assist, and I will revert with feedback as soon as possible.
Kind regards,
A.M
Supersonic 's reply20 May 2024, 11:08
Official
Good day, Kgomotso,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our order fulfillment team to urgently assist, and I will revert with feedback as soon as possible.
Kind regards,
A.M
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our order fulfillment team to urgently assist, and I will revert with feedback as soon as possible.
Kind regards,
A.M
