Horrible Service and ********** Charges

I highly recommend to stay away from Supersonic and rather choose another service provider. I got my Fibre Internet (20 / 20Mbps) installed on the the 9th November 2020, from day 1, the internet never worked, 90% of the sites never loaded and the maximum speed I'm getting is 6 Mbps. After numerous calls and breaking my head with them, they finally sent a support consultant on the 16th November to check it out, he confirmed that there is a routing issue, still no fix till today (18 November). I requested a cancellation on the 13th November, still waiting them to get back to me on this. The worst part is that they telling me that I've got to pay for the installation but the internet never worked since day 1. This is purely a ********** company that can't provide any service. The only thing you'd get to hear from the Supersonic call center is that they've sent a message to relevant teams and they'd get back to me but you never hear anything back. Please don't deal with this company and regret throwing your money down the drain.