HORRIBLE SERVICE - Account No S012 579

CAN SOMEONE RESPOND TO MY EMAILS SUPERSONIC???

It's now been more than a month since my mother-in-law called to get a technician out to resolve her fiber connection at her home. NOW almost a month later according to Supersonic a SMS was sent to her (but no one can tell us to what number this was sent) on the 26th of April 2021. She checked and she did NOT receive an SMS on the 26th of April 2021. Why could no one give her a call or even just SEND OUT AN EMAIL??? Now almost a month later I have to jump in only to find out that the case was closed? You must be kidding?!!!

AGAIN, VERY POOR SERVICE!!!

Kind regards, Zandri