Horrible service

Very poor service and lack of responsiveness. I have been struggling with internet connection for 3 months intermittently and when raising the issues it took days to rectify. After requesting that their service be disconnected, and being informed that I will have a full month of connectivity based on my payment already made, they disconnected me a day prior to the termination date. Their contact centre staff also lack professionalism when it comes to addressing queries and issues. There are much better service providers and it is a putty i had to pay for service that was mostly not there.