LS
Lerato S

1 reviews | Active since Aug 2021

20 Sept 2021, 10:11

Horrible Service

Hi

This is probably the 5th review of the same issue. I ordered 2 devices on the 3rd of August and paid for them, which were later cancelled by supersonic and have been waiting for my refund since then. I was called by Nonhlanhla last week and she promised to get back to me with feedback, regardless of it being positive or not. I am still waiting. This has been happening ever since I requested a refund and they just come here and offer lip service without any follow up. I have exhausted all avenues in trying to get my refund.

0
Replies (3)
Supersonic
Supersonic 's reply20 Sept 2021, 11:59
Official
Good day Lerato S
Thank you for reaching out to Supersonic, please be advised that i am looking into your account and will provide you with feedback shortly.

Regards
SN
LS
Lerato S's update20 Sept 2021, 14:06
Reviewer Update
This is the same generic reply I always get
LS
Lerato S's update22 Sept 2021, 08:57
Reviewer Update
This is 2 days later and still no feedback from these ******. They were so quick to get me to pay and now that they could not deliver they have suddenly gone mute!!!