Horrible service

Item: Supersonic
Rating: 1
Author: nonceba L

This company has the worst service I have ever seen. They installed a fiber connection at my home and now have not activated my service. When I call they always tell me they are not picking up my details they don,t go the extra mile they are rude and have no way of dealing with customers this company should be closed down.

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

03 Sept 2020, 10:38

Hello *****ba,

Apologies for the delay in getting you activated. Kindly note that I have escalated your complaint and we will be in touch as soon as possible to assist.

Regards,
Sandra

Supersonic 's reply03 Sept 2020, 10:38

Official

Hello *****ba,

Apologies for the delay in getting you activated. Kindly note that I have escalated your complaint and we will be in touch as soon as possible to assist.

Regards,
Sandra

Supersonic 's replyOfficial

03 Sept 2020, 13:21

Hello *****ba, we are trying to get hold of you on the number provided to no avail. Cna you provide an alternative number as well as an account number please?

Regards,
Sandra

Supersonic 's reply03 Sept 2020, 13:21

Official

Hello *****ba, we are trying to get hold of you on the number provided to no avail. Cna you provide an alternative number as well as an account number please?

Regards,
Sandra