sO
sameer O

1 reviews | Active since Jan 2021

15 Jul 2021, 19:59

HORRIBLE NETWORK NOT EVEN WOTH 1 STAR!!

This F***ING BULL**** SERVICE PROVIDER, THE ONLY TIME I GET A CHANCE TO USE MY SMART TV OR GET A CHANCE TO REST AND JUST BROWSE MEANINGLESSLY IS THE EVENING AND EVERY F***ING NIGHT FROM 7.25PM TILL 10PM THERES NO INTERNET, ITS OVER A MONTH NOW AND THE USELESS CUSTOMER SERVICE MAKES U WAIT OVER AND HOUR ONLY TO BE TOLD SOME BULL**** ABOUT HOW THERE IS A ISSUE AND THE TECHNICIANS ARE WORKINGNON IT FOR A MONTH JOW AT EXACTLY THE SAME TIME EVERY DAY, THEY CHARGE AN ARM AND A LEG FOR FIBRE, AND PROMISE TO HAVE ALOT OF STABILITY BUT THIS IS ALL *****!!! FED UP. OF CALLING AND HEARING THE SAME **** EXCUSES WHEN I EVENTUALLY GET THROUGH TO THEM AND I ADVISED THEM TO ACTIVATE MY SO CALLED LTE FOR TIMES WHEN THEIR FIBRE IS DOWN, THE LTE WHICH IS ON MY PLAN YET NOT ACTIVE, NOW EXPLAIN TO WHAT MUST I DO NEXT AS THEY CANNOT ASSIST ME ANY OTHER WAY!!!

0
Replies (4)
Supersonic
Supersonic 's reply15 Jul 2021, 20:19
Official
Good day Sameer. 
I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will assist. 
Kind regards,
Nonhlanhla
sO
sameer O's update16 Jul 2021, 19:26
Reviewer Update
Another evening and once again experiencing a drop in network, internet slow speeds and the same bull**** issue of the internet cutting out completely, you messaged me yesterday and me thinking like an ass that you would resolve this issue and yet another day and exactly the same time as this entire month and well nothing happening... My nexxt step is to go. On social media, as it is i pay a hefty fee for fibre compared to other networks and now have to deal with this kuk!!!
sO
sameer O's update18 Jul 2021, 19:27
Reviewer Update
You guys took my router serial as if you would do something to make my experience better untill then u guys did ****all to assist me, i will be turning to social media now about this horrible, rude and just plain down. Horrible service provider you guys are... Good luck retaining customers after that.
sO
sameer O's update22 Aug 2021, 20:20
Reviewer Update
Here we go again horrible network dropping again for the past hour like clockwork!!!