JN
Jermaine N
1 reviews | Active since Mar 2019
12 Oct 2020, 09:14
Horrible Experience as a new customer
should not even get a star! I have paid for service and still offline since Friday, this is the worst service I have ever experienced. called technical support they only promise to resolve and provide feedback but no such luck. been struggling the whole weekend to get some work done. eventually resorted to buying Vodacom data for R600 to do what I needed to do. please note that since I am not getting any response from Supersonic... I need the router and sim collected ASAP I will not be giving any notice or paying any cancellation fees. you provide a completely useless service.
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Replies (2)
Supersonic 's replyOfficial
12 Oct 2020, 10:05Good morning Jermaine
I do apologise for the service that you have been receiving. I see that you have only recently joined süpersonic.
If there is any thing I can assist with specifically, please let me know.
Best regards
Sandra
I do apologise for the service that you have been receiving. I see that you have only recently joined süpersonic.
If there is any thing I can assist with specifically, please let me know.
Best regards
Sandra
Supersonic 's reply12 Oct 2020, 10:05
Official
Good morning Jermaine
I do apologise for the service that you have been receiving. I see that you have only recently joined süpersonic.
If there is any thing I can assist with specifically, please let me know.
Best regards
Sandra
I do apologise for the service that you have been receiving. I see that you have only recently joined süpersonic.
If there is any thing I can assist with specifically, please let me know.
Best regards
Sandra
JN
Jermaine N's updateReviewer Update
12 Oct 2020, 10:09yes please... an internet connection or collection of your router and sim
JN
Jermaine N's update12 Oct 2020, 10:09
Reviewer Update
yes please... an internet connection or collection of your router and sim