Horrible

Worst by far, I've dealt with terrible companies but this one takes the cake... Been on hold since Saturday remained caller number 16, 120min later all my airtime depleted as well as no wifi still down, they get their payments religiously on a monthly basis yet this is how they treat loyal customers, referred to a whatsapp team chatted to Maddy she left me hanging on the chat promising me to help, was disconnectted while waiting f or 39 min of my airtime all to start over again to remain in the line as caller number 16.... Emailed for help the response was automated and also a robot responded, I had to attend an important work meeting via Skype due to working from home but guess what supersonic failed me, wifi still so wn I need a technician asap what do I do now.... Contact details *** if anybody can plz call me back