YB
Yonela B
1 reviews | Active since Dec 2014
20 Nov 2024, 18:44
Horrible customer service- Supersonic
It started out great but now the service is horrible. There us no functional way of reporting. Their WhatsApp and phone line hasn't been working for months now which means when the internet is down you have no prompt way of reporting it.
You end up sending dm's on Twitter and Facebook, which they never respond to. We understand that sometimes connection will experience issues but what makes the experience horrible is that we have no way of reporting it.
If you're thinking of signing up, stay away because they Don't not prioritize their customers. We've been complaining about this for months now.
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