Horrible company stay away you'll regret joining this company

What a horrble company when I signed up I had for more then 8 days internet problems now I just had payment problems and wanted to make a payment arrangement but this company don't even have a finance team you can call your self it has to be escalated and you have to wait for a call that never comes for help to top.it off Tey suspended my account when I had internet problems Tey didn't want me to cancel and told me to give them a chance and be patient now that I have problems with my bank Tey go ahead and block my account and don't even give me notce or.let me know by sms what's happening I'm so shocked at this company and I don't want to do business with this company any longer oh and also your agent promised me when I was having this internet problems that I'd get a credit for the downtime now Tey saying Tey have no recoud of it I don't want this service anymore please cancel it I don't want to be with such a horrble company any longer tey don't value customers this is the first company that I dealt with that makes every single query difficult to handle. Everything needs to be escalated what's the point of haveing agents if Tey can't help you what's the point of haveing a finance team if a customer can't get a hold of them I have been with a lot of internet service providers I have been with MWEB for 5 years and let me tell you Tey are more professional then this company and they are more efficient with helping a customer there's no escalations that have to be longed for everything have a payment problem MWEBs finance team is available when you call supersonic sucks and I no longer want to do business with you please cancel my product as I no longer want it come collect your router I've had noting but problems with this company I'm done and had enough its not like I didn't want to pay I just wanted to make a payment arrangement until the end of the month but even asking to do that is a mission and tey suspend me so now I must sit with out internet well I must wait until the so call financni team decides to call me no not how it should be I am about to go back to mweb I should of not left mweb for this company bigst mistake ever. If you happen to be a new customer reading this take my advice stay away you will regret joining this company