TM
Thato M
1 reviews | Active since Nov 2020
09 Nov 2020, 08:23
Horrible client service
I’ve been calling Supersonic for the entire week for them to activate my WiFi even after I’ve sent proof of payment and they still haven’t assisted me. I work from home and their bad service has made it impossible for me to work, they keep sending me from pillar to post. I am sick of this **** because I could have bought data with the money I paid for the WiFi
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Replies (4)0
Replies (4)
Supersonic 's replyOfficial
09 Nov 2020, 10:28Hello Thato,
My apologies for the inconvenience caused. We will be in touch as soon as possible to get your connection up and running.
Regards,
Sandra
My apologies for the inconvenience caused. We will be in touch as soon as possible to get your connection up and running.
Regards,
Sandra
Supersonic 's reply09 Nov 2020, 10:28
Official
Hello Thato,
My apologies for the inconvenience caused. We will be in touch as soon as possible to get your connection up and running.
Regards,
Sandra
My apologies for the inconvenience caused. We will be in touch as soon as possible to get your connection up and running.
Regards,
Sandra
TM
Thato M's updateReviewer Update
09 Nov 2020, 10:31Sandra you’ve been saying that yet nothing has been done for 7 days
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Thato M's update09 Nov 2020, 10:31
Reviewer Update
Sandra you’ve been saying that yet nothing has been done for 7 days
TM
Thato M's updateReviewer Update
09 Nov 2020, 10:38Your consultants have been lying telling me the delay is with Vumatel, I have contacted Vumatel and the problem is yours. Fix this **** or cancel my account!!!
TM
Thato M's update09 Nov 2020, 10:38
Reviewer Update
Your consultants have been lying telling me the delay is with Vumatel, I have contacted Vumatel and the problem is yours. Fix this **** or cancel my account!!!
TM
Thato M's updateReviewer Update
09 Nov 2020, 10:48I’m not a new user, fibre has already been installed at my house. This is my 2nd month with you guys,I’m not a new user. This goes to show that you guys don’t know what you’re doing because I’m getting different stories from all of you guys. I made a payment of the 28 day voucher and the first month I did the same I don’t understand why this month is an issue
TM
Thato M's update09 Nov 2020, 10:48
Reviewer Update
I’m not a new user, fibre has already been installed at my house. This is my 2nd month with you guys,I’m not a new user. This goes to show that you guys don’t know what you’re doing because I’m getting different stories from all of you guys. I made a payment of the 28 day voucher and the first month I did the same I don’t understand why this month is an issue