lM
letta M

1 reviews | Active since Mar 2022

03 Jun 2022, 11:15

HORIBLE SERVICE

i signed up for FIXED LTE,was given information that it will work during the LOADSHEDDING for as long as i have power supply at home(UPS).as soon as it was delivered and activated we had Loadshedding guess what IT DOES NOT WORK.NOW I WANT TO CANCEL THIS BECAUSE ITS USELESS FOR ME.I SPOKE TO DIMAKATSO MALAPE,Kamogelo mo***eng,Phumzile (ALL VERY RUDE)they didnt want to put me through to their supervisor.i was told A SUPERVISOR BY THE NAME OF KAGISO TJAN WILL CALL ME,UNTILL THIS DAY M STILL WAITING. I WANT TO HAVE THIS DEAL CANCELLED ASAP,I BELIEVE IM STILL WITHIN THE COOL OFF PERIOD.RETENTIONS OR WHOEVER PLEASE CANCEL THIS DEAL IT HAS NO USE FOR ME.

0
Replies (2)
Supersonic
Supersonic 's reply03 Jun 2022, 11:26
Official
Good day, Thank you for reaching out to Supersonic. Kindly send us a direct message with your account details and a brief description of your query, we can look into this on your behalf.
lM
letta M's update17 Jun 2022, 12:57
Reviewer Update
How do I send you direct message if you not responding,please note from the 7th till date I'm still waiting for my refund.if you really care about resolving customer complains by now you would hve contacted me.