Hoorible Service - Call Center dead

We installed Supersonic fiber at our house. They are constantly offline but that is the easy part. Try to call these people and report the fault line. Their call center is in utter chaos, never available, you will wait hours, and still no one answers. Then these clowns give you a WhatsApp option to report a fault. What a human disgrace !!!! They don’t reply for hours, then they send a message 4 hours later “If you don’t reply in 3 minutes this file will be closed”. This has been going on for days now and the fiasco is just getting worse. How on earth can MTN associate itself with this horrible business? It is likely the worst customer service available, they should be embarrassed, but they are not it is just the horrible standard of their work. Please close this ****. If you have any option don’t make Supersonic your service provider, you will regret it for a very long time, waste your money, and don’t get any service.