Holding my money hostage!

Absolutley Pathetic! On 01/11/2023 I accidently paid a rather big sum of money into their account. Immediately called and soke to Khanyisa Mangany. She promised my the money would be returned by 03/11/2023 as long as i mailed her proof of the money being transfered, which i did. On 07/11/2023 - contact supersonic on their whats app line as i got no feedback from numerious mails sent to Khanyisa. Got no response. On 08/11/2023 was given CAS-***-X67Q6, spoke to Maserame and was promised it was receiving attention. Got a mail on the 21st asking for Proof of bank account - I sent it Immediately to *** - got confirmation from Kamo that it was received. 24/11/2023 spoke to Lerato and all i was told is that they are working on it! Today i hear you need proof that my husband is the director of the business. The account you debit on a monthly basis is the same account that the money needs to go back into! I cannot see how this is this is taking so long! Absolutley shocking On 01/12/2023 I called in AGAIN - Spoke to Sizwe. He promised it would be sorted by Wednesday 06/12/2023. When I called on Wednesday, Kamagelo advised that there was paperwork outstanding. Asked her to get Sizwe to call me. When he called me he advised that it had been esculated for aproval. Called Thurday, it was still waiting for apporval. Called Friday 08/12/2023 and he did not answer my call. This is now getting pathetic!!!! SuperSonic is holding my money hostage! They are earning interest on it and cannot give me a straight answer. What now??? They say they have rep**** privately and guess what.... THEY ****!