1 reviews | Active since Aug 2020
Highly frustrated
I wish there was a way to express how I feel I am short of words really my frustration levels are at level 1million Originally I am a Nepic client seems they were bought over by supersonic and it’s been a disaster really..I moved houses over a month ago I asked for my services to be moved to my new address had to call a million times holding on forever. On the 31st of august they sent an open serve guy to come and do the fibre lines he was very quick open serve did their part though they showed up a month later then supersonic I have been telling them I have zero internet they said it’s a technical issue to be resolved in 24 hours Iv been calling daily..today I wake up to a message that line activation will take 7 to 14 days as though this is rocket science or something in the mean time I think they have forgotten we are working from home and our children learning from home we need wifi now more than ever Supersonic has really Let me Down and I will be terminating my services if they continue to treat me in this manner
My apologies for the inconvenience that has been caused by this. Kindly note that I am looking into this for you and we will be in touch as soon as possible to assist.
Regards,
Sandra
My apologies for the inconvenience that has been caused by this. Kindly note that I am looking into this for you and we will be in touch as soon as possible to assist.
Regards,
Sandra
This is my case number I was given 2 days ago I am very frustrated Sandra please let me know if I must ask another service provider to help
Me and terminate service I have stopped my debit orders with you guys I will only pay once I am up and running because we are now going into the second month of being taken from pillar to post and Nepic did not treat me like this they were more professional
This is my case number I was given 2 days ago I am very frustrated Sandra please let me know if I must ask another service provider to help
Me and terminate service I have stopped my debit orders with you guys I will only pay once I am up and running because we are now going into the second month of being taken from pillar to post and Nepic did not treat me like this they were more professional
