sS
shiziling S

1 reviews | Active since Oct 2016

27 May 2021, 09:07

Having issues with the billing of my account

Having issues with the billing of my account. There is an extra 1000 rand I must pay and they cannot tell me why I need to do so

0
Replies (3)
Supersonic
Supersonic 's reply27 May 2021, 12:15
Official
Good day Bruno C, We sincerely apologize for this. Kindly provide me with your Supersonic account number so that i can investigate. JC

sS
shiziling S's update27 May 2021, 13:14
Reviewer Update
S***
@JC, I have been asking this for the last year and have been paying my bills as per normal. So I have no idea why that extra 1000 odd comes from and nor does your Team.
Spoke to Judy last year and nothing has been done.
And now I have 3 days to pay or you will cut my net.
sS
shiziling S's update27 May 2021, 16:43
Reviewer Update
Guys 4 + hours today waiting on hold to talk your team, this is a joke.
To what ? Fix the billing mistake you made on my account back in August last year ?