JB
Julie B
1 reviews | Active since Oct 2018
22 May 2024, 08:42
HARASSMENT
Supersonic have emailed me more than 5 times and have issued 8 tickets regarding a credit card that they claim has expired. They have also sent me so many sms messages that I have blocked the numbers. It is harrassment. I DO have an account with Supersonic but it is NOT the account number which they are harassing me about. But if they continue and do not respond to a single ticket and do not have the COURTESY to pick up the phone when I have advised them of the correct account number, then I may look for alternatives. So their method of dealing with it is cancelling tickets that are duplicated and responding to NONE.
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Replies (1)Supersonic 's replyOfficial
24 May 2024, 13:06Good day, Julie,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM
Supersonic 's reply24 May 2024, 13:06
Official
Good day, Julie,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM
