PD
Praise D

1 reviews | Active since Aug 2022

16 Aug 2022, 09:37

Gross incompetence

4 days and counting no internet connection, I logged a ticket (#SST047858) they closed it without solving the problem, Spoke to several people, but they cant solve my problem, And they told me that even if i don't have internet connect i still have to pay them, no credit or refund. Very poor customer service

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PD
Praise D's update16 Aug 2022, 10:35
Reviewer Update
Finally someone competent has helped me.
Larry you are a champ, 5 minutes with me on the phone and my problem is solved,
Larry should be put in charge of all technical connectivity issues at Supersonic, he knows his job.