GREED

I tried to cancel my subscription today - I didn't send it off on 31st as it was a Sunday and I didn't think anyone would be working on NYE. 1st is a public holiday, so I didn't send it off. I sent off my message this morning, 2nd of January. I used your Whats app, was sent a link, the link had the incorrect information on it, so I what's app again, and was told that because I didn't make contact with you on 1st - I know will have to pay for Feburary! I won't have internet in Feb as I have yet to find a home. I FIND IT TOTALLY RIDICULOUS that you will not accept today as a month's notice! Every other company I have cancelled with today has accepted it. I look forward to your reply. Michele Rubin