CS
Christo S
1 reviews | Active since Jun 2021
07 Mar 2023, 11:28
Great Service Received from retentions team
Great service and help received on 01/03/2023 with cancellation of service - Please also urgently assist with the bill that states outstanding for payment of R499, that bill was issued on 1-march-2023 for service For 01/03/2023 until 30/03/2023 (The service was terminated on 01 March 2023 - so the bill was issued in error.. please urgently help get this bill reversed. Thank you so much.
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Replies (3)
Supersonic 's replyOfficial
07 Mar 2023, 13:24Good day, Christo,
Thank you for reaching out to Supersonic.It's wonderful to hear that you received excellent customer service from our cancellations department. We will share your feedback with our Operations Managers.
I have created a credit note for the March invoice and sent it to our billing department.Kind regards,
AM
Thank you for reaching out to Supersonic.It's wonderful to hear that you received excellent customer service from our cancellations department. We will share your feedback with our Operations Managers.
I have created a credit note for the March invoice and sent it to our billing department.Kind regards,
AM
Supersonic 's reply07 Mar 2023, 13:24
Official
Good day, Christo,
Thank you for reaching out to Supersonic.It's wonderful to hear that you received excellent customer service from our cancellations department. We will share your feedback with our Operations Managers.
I have created a credit note for the March invoice and sent it to our billing department.Kind regards,
AM
Thank you for reaching out to Supersonic.It's wonderful to hear that you received excellent customer service from our cancellations department. We will share your feedback with our Operations Managers.
I have created a credit note for the March invoice and sent it to our billing department.Kind regards,
AM
CS
Christo S's updateReviewer Update
07 Mar 2023, 13:25Hello AM, thank you kindly - Have a nice week ahead.
CS
Christo S's update07 Mar 2023, 13:25
Reviewer Update
Hello AM, thank you kindly - Have a nice week ahead.
Supersonic 's replyOfficial
07 Mar 2023, 13:45Thank you very much. Please do not hesitate to contact us our WhatsApp number: ***if you have any further questions.
Supersonic 's reply07 Mar 2023, 13:45
Official
Thank you very much. Please do not hesitate to contact us our WhatsApp number: ***if you have any further questions.