Great at first, now not so much.

Canceled my service due to an exceptionally poor experience. Horrible tech support and completely unacceptable network performance left me with no choice.

If only canceling was enough, because despite receiving my cancelation email on the 23rd of August and giving more than the required 30 days notice, now on the 7th of October I can't register with my new ISP because Supersonic hasn't managed to release my line, you guys used to be so fantastic, what happened?

Please release my line supersonic.