Good evening I want to raise my dissatisfaction and frustration that l am experiencing with poor customer service l am receiving from Supersonic

Good evening I want to raise my dissatisfaction and frustration that l am experiencing with poor customer service l am receiving from Supersonic.Since l made payment but even now you are not prepared to reconnect my WiFi You have shown unproffessionalism and incompetence in dealing with your clients matters.How can you receive our payments then show unwillingness in providing service. If you cannot attend to my matter,l am going to escalate this matter and expose you of ****ing clients Kind Regards D Ntsimane