CL
Christi L

1 reviews | Active since Nov 2023

20 Nov 2023, 10:05

God awful company that should not exist

I wish I can give the 0 stars. What an awful terrible useless garbage company. I hear the words "supersonic" and then my blood starts boiling. Years of garbage customer service and over charging has led me to this point where I have not been a supersonic client for almost a year and yet I still get hammered about an account that is in arrears. WHICH IT IS NOT, this has been an error on the account for YEARSSS that I have been trying to resolve and then just gave up the moment I moved away from their services. From not cancelling lines when I moved and still charging me, which happened multiple times, to charging me for months of service I did not get, to just rude customer service, name a bad experience you will get it with supersonic. Jesus Christ I can write a book about all my bad experiences. Everyone in my life knows not to ask me about supersonic or my experiences because it makes me violently angry. If I did not value my life and freedom, I would have gone and burnt down their ****ing buildings.

0
Replies (1)
Supersonic
Supersonic 's reply20 Nov 2023, 11:23
Official
Good day, Christi,
Thank you for reaching out to Supersonic. 
My sincere apologies for the frustration and inconvenience caused. 
Kindly be advised that I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM