1 reviews | Active since Sept 2019
Go with anyone else.
Save yourself and use another ISP. I've been a customer with them for 10 months. I relocated houses and have been waiting over a week for them to simply ACTIVATE my line at my new house. Literally click a button. Client services make a new ticket every time I call. Most of the time the ticket is to perform something wrong like order a new installation, or request a technician. My escalations have been escalated and literally NOTHING to show for it. I critically need internet as I work from home, I've been hemorrhaging mobile data which is very expensive.
Oh one more thing. For the past few months I've been paying the cost of a 100/100 line but they only gave me a 50/50 line. This I assume is after they adjusted their prices and decided to make money off of me instead of doing the moral (and probably legal) thing of changing my line to reflect what I pay them.
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
WN
Thank you for reaching out to Supersonic. I apologise for the frustration caused, Kindly be advised that i will be looking into your query and will revert back to you.
Kind regards
WN
