JZ
Jacques Z
1 reviews | Active since Sept 2020
28 May 2021, 20:03
Give us what we pay for.
Its now the second month with Supersonic and today is the second Friday in a row that our 20Mbps up and down line has a download speed of not even 1Mbps and all the support staff does is put you on hold for 50 minutes each time and that second line says all is fine. At this point I would like to move back to Mweb because at least they gave us what we paid for.
Helpful (0)
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Replies (2)
Supersonic 's replyOfficial
29 May 2021, 07:46Good morning Jacques,
We sincerely apologise for this. We have reached to the connectivity manager to assist and will provide feedback once received.
Kind regards
Patience
We sincerely apologise for this. We have reached to the connectivity manager to assist and will provide feedback once received.
Kind regards
Patience
Supersonic 's reply29 May 2021, 07:46
Official
Good morning Jacques,
We sincerely apologise for this. We have reached to the connectivity manager to assist and will provide feedback once received.
Kind regards
Patience
We sincerely apologise for this. We have reached to the connectivity manager to assist and will provide feedback once received.
Kind regards
Patience
JZ
Jacques Z's updateReviewer Update
30 May 2021, 14:47Hi.
Please explain how this is going to help? I am without internet again today, second time this weekend and lost count of the times it is this month. At this point can you just cancel my account for me.
Please explain how this is going to help? I am without internet again today, second time this weekend and lost count of the times it is this month. At this point can you just cancel my account for me.
JZ
Jacques Z's update30 May 2021, 14:47
Reviewer Update
Hi.
Please explain how this is going to help? I am without internet again today, second time this weekend and lost count of the times it is this month. At this point can you just cancel my account for me.
Please explain how this is going to help? I am without internet again today, second time this weekend and lost count of the times it is this month. At this point can you just cancel my account for me.