Get more agents to assist,you can’t wait so long to get help

Item: Supersonic
Rating: 1
Author: Jermaine M

my internet connection went down again now,connection was off since yesterday morning, came back online today just after ten.I am currently holding on for more than 30 minutes now on number 7 and last night I was holding on for more than an hour,service is very poor,please get more SUPER AGENTS to assist with technical issues

Helpful (0)

Replies (3)

Supersonic 's replyOfficial

22 Sept 2021, 20:43

Good day Jermaine M
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.

Kind regards
SN

Supersonic 's reply22 Sept 2021, 20:43

Official

Good day Jermaine M
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query.

Kind regards
SN

Jermaine M's updateReviewer Update

22 Sept 2021, 21:03

Hi

Yes it came back online,what was the issue???

Regards
Jermaine

Jermaine M's update22 Sept 2021, 21:03

Reviewer Update

Hi

Yes it came back online,what was the issue???

Regards
Jermaine

Jermaine M's updateReviewer Update

23 Sept 2021, 06:07

Morning

please investigate the two days that my connection was unstable and me a report.

Regards
JM

Jermaine M's update23 Sept 2021, 06:07

Reviewer Update

Morning

please investigate the two days that my connection was unstable and me a report.

Regards
JM