lH
lilly H

1 reviews | Active since May 2014

25 Apr 2023, 13:01

Gatvol with Supersonic

I am tired of this. I had no service for 2 months, a credit query was logged in September 2022. I call every month and email and no response as yet.

Good day, Your Supersonic account remains in arrears even after the reminder notice. Unfortunately, due to this your services will be SUSPENDED with immediate effect. To reactivate your service, login to the self-service portal to make payment https://portal.supersonic.co.za/ If payment has been made, or if you need further assistance, contact us on ***

0
Replies (4)
Supersonic
Supersonic 's reply25 Apr 2023, 13:56
Official
Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received . We will be in contact with you to assist . Kind regards Supersonic .
lH
lilly H's update25 Apr 2023, 16:05
Reviewer Update
Can someone please call me!!My services have been disconnected!!!
What do you'll want me to pay for??? I was down from August until end of September and I have proof of it!!!
lH
lilly H's update25 Apr 2023, 16:06
Reviewer Update
I've been trying to call the whole day today and no answer!!! I am now taking this matter further
lH
lilly H's update25 Apr 2023, 16:07
Reviewer Update
Supersonic previously credited due to down time! Now what **** is this????? And when I was down, I was told to log a credit query because I was down for so long