JJ
Juanita J
1 reviews | Active since Oct 2023
11 Oct 2023, 11:41
Furious
Still waiting on my internet to be fixed since its off sins the 1st of this month and its still off. Its 11 days without internet now and nobody can fix my line. What de hel should a person do to get help from supersonic. This is the worst service i ever experience from a company, where is your sense of pride for your company seriously
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Replies (3)
Supersonic 's replyOfficial
11 Oct 2023, 11:56Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply11 Oct 2023, 11:56
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
JJ
Juanita J's updateReviewer Update
11 Oct 2023, 15:19Funny hey you apologize since last week Monday and still i dont have internet how does any apology fix my internet. Just a question would you stick with a provider that doesn't provide you with a service the promise you. And how bad is this for service
JJ
Juanita J's update11 Oct 2023, 15:19
Reviewer Update
Funny hey you apologize since last week Monday and still i dont have internet how does any apology fix my internet. Just a question would you stick with a provider that doesn't provide you with a service the promise you. And how bad is this for service
Supersonic 's replyOfficial
11 Oct 2023, 15:20Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regards Supersonic Team
Supersonic 's reply11 Oct 2023, 15:20
Official
Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regards Supersonic Team