AM
Alpha M
1 reviews | Active since Dec 2016
10 Jan 2024, 13:06
Frustrating Experience with Supersonic
I placed my order a week ago and urgently need my line to be activated as soon as possible for work purposes. However, there's no way to get hold of Supersonic—the call center line keeps ringing, the chat option on the website isn't working, and there's no one responding to the WhatsApp messages. To date, there's been no update on my order.
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Replies (2)
Supersonic 's replyOfficial
10 Jan 2024, 13:17Good day, thank you for contacting Supersonic Fibre. We humbly apologize for any inconvenience caused . Kindly note that you are within SLA as your order takes 7 to 14 working days.
Supersonic 's reply10 Jan 2024, 13:17
Official
Good day, thank you for contacting Supersonic Fibre. We humbly apologize for any inconvenience caused . Kindly note that you are within SLA as your order takes 7 to 14 working days.
Supersonic 's replyOfficial
10 Jan 2024, 13:59Please be advised that we haven't heard from you in a while. Please be aware that your chart will be closed due to no of response. Please do not hesitate to get in touch with us again if your question still needs help.
Supersonic 's reply10 Jan 2024, 13:59
Official
Please be advised that we haven't heard from you in a while. Please be aware that your chart will be closed due to no of response. Please do not hesitate to get in touch with us again if your question still needs help.