1 reviews | Active since Mar 2020
Frustrating and Harmful!!!
Supersonic’s fibre connection was fairly reliable. When I needed to have a technician, it all worked fine. The problem is that the billing is not managed properly. It took them months to begin billing me, then they could never get it right. When I decided to cancel my contract, it took several weeks before they could conclude the final statement. Two years later, I got a notification that I owed money. I again chatted with them on WhatsApp and emailed accounts@supersonic and to no avail. Then I found the house of my dreams and app**** for a bond and was declined because Supersonic who could never get their accounts in order, handed me over and I am now blacklisted. The level of incompetence is astounding. So now I am back to trying to contact Supersonic to get them to reverse the harm!
