DD
Dawn D

1 reviews | Active since Feb 2023

08 Feb 2023, 21:30

Frustrated beyond measures.

I am in no means happy with Supersonic. Almost three weeks of hell to try and run after this company, to change a simple address and reactive the line. Escalate this matter is all i hear which is a joke on its own. There is zero escalation, zero call backs, and jack **** intrest. U wait 30 min if not up to 45 min to get a hold of them to start with then they escalate put u on hold and then the call drops. It's the most pathetic company I have ever in all my life worked for.

@supersonic this is why your customers leave you. Planning to cancell my service first thing in the morning. Pathetic and a joke. Frustrated beyond words

0
Replies (1)
Supersonic
Supersonic 's reply09 Feb 2023, 14:12
Official
Y'ello, we sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please be advised that your issue has been attended to.

Best regards,