1 reviews | Active since Jul 2018
FRUSTRATED
Can some please point me to the right direction. Is there a ombudsman or council I can report this company to?
I'm beyond frustrated honestly. I've written several reviews on Hellopeter and in every response they keep on lying about having communicated with me whilst I havent even received a call or sms from them.
I've been trying to get Superphathetic to release my ISP so I can sign up with another service provider. I've sent emails to their *** email address daily and have not received any response.
This whole thing is affecting me financially my kids are back to online classes and I'm having to by data daily for them to attend these classes. I'm also working at home full time. The amount of money I've spent buying data is ridiculous. What does one need to do? Sure the whole company can't be useless. Someone must care about consumers.
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments so this can get resolved.
Kindest Regards
Joshua
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments so this can get resolved.
Kindest Regards
Joshua
I called a couple days ago to follow up on this 10 month old query and I was told my line won’t be released because I’m owing an amount of 7k? How when I’ve never had a connection from Supersonic or used your services?
I called a couple days ago to follow up on this 10 month old query and I was told my line won’t be released because I’m owing an amount of 7k? How when I’ve never had a connection from Supersonic or used your services?