SI
Shamima I
1 reviews | Active since Mar 2019
24 Aug 2021, 20:13
**** from Supersonic
i had placed a order for lte on the 11/08/21 it was also paid for on the 11th had multiple calls with supersonic and it finally got delivered on the 23/08/21. i got the order and it was not activated its now a day later and still not activated. i wasted now over R800 on airtime just trying to get thru to the call center. im on a call as i am writing this trying to get thru to the Project management department so they can put me thru to the person thats in charge of my account. utter **** service would not recommend to any one
Helpful (0)
Replies (11)0
Replies (11)
Supersonic 's replyOfficial
24 Aug 2021, 20:25Good day, thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please hang in there while l look into your account.
Warm regards
SN
Warm regards
SN
Best regards,
Supersonic 's reply24 Aug 2021, 20:25
Official
Good day, thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please hang in there while l look into your account.
Warm regards
SN
Warm regards
SN
Best regards,
SI
Shamima I's updateReviewer Update
24 Aug 2021, 20:28ok
SI
Shamima I's update24 Aug 2021, 20:28
Reviewer Update
ok
Supersonic 's replyOfficial
24 Aug 2021, 20:29Shamima I, I apologize for the inconvenience caused, please note that i have made a follow up with the projects coordinator handling your order for activation.
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply24 Aug 2021, 20:29
Official
Shamima I, I apologize for the inconvenience caused, please note that i have made a follow up with the projects coordinator handling your order for activation.
Regards
SN
Regards
SN
Best regards,
SI
Shamima I's updateReviewer Update
24 Aug 2021, 20:31so how long till i can use it
is it going to be another week or month. yesterday you guys said ill be able to use it by today in the morning , called again today and they said it will be active before 6 was on a call just a few moments ago they said the same thing
is it going to be another week or month. yesterday you guys said ill be able to use it by today in the morning , called again today and they said it will be active before 6 was on a call just a few moments ago they said the same thing
SI
Shamima I's update24 Aug 2021, 20:31
Reviewer Update
so how long till i can use it
is it going to be another week or month. yesterday you guys said ill be able to use it by today in the morning , called again today and they said it will be active before 6 was on a call just a few moments ago they said the same thing
is it going to be another week or month. yesterday you guys said ill be able to use it by today in the morning , called again today and they said it will be active before 6 was on a call just a few moments ago they said the same thing
Supersonic 's replyOfficial
24 Aug 2021, 20:51Shamima I, I will update you as soon as i get feedback from our projects team.
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply24 Aug 2021, 20:51
Official
Shamima I, I will update you as soon as i get feedback from our projects team.
Regards
SN
Regards
SN
Best regards,
SI
Shamima I's updateReviewer Update
24 Aug 2021, 21:15ok any reply
SI
Shamima I's update24 Aug 2021, 21:15
Reviewer Update
ok any reply
SI
Shamima I's updateReviewer Update
25 Aug 2021, 11:29hello any reply ?????
SI
Shamima I's update25 Aug 2021, 11:29
Reviewer Update
hello any reply ?????
SI
Shamima I's updateReviewer Update
25 Aug 2021, 13:55hello
thanks for the useless service
thanks for the useless service
SI
Shamima I's update25 Aug 2021, 13:55
Reviewer Update
hello
thanks for the useless service
thanks for the useless service
SI
Shamima I's updateReviewer Update
25 Aug 2021, 16:35see what i mean look its wednesday now over a 1000 was spent on airtime but still no one can help me.
put me thru to the person who has the highest authority or this will lead to a court case if my wifi is not working by 6pm
put me thru to the person who has the highest authority or this will lead to a court case if my wifi is not working by 6pm
SI
Shamima I's update25 Aug 2021, 16:35
Reviewer Update
see what i mean look its wednesday now over a 1000 was spent on airtime but still no one can help me.
put me thru to the person who has the highest authority or this will lead to a court case if my wifi is not working by 6pm
put me thru to the person who has the highest authority or this will lead to a court case if my wifi is not working by 6pm
SI
Shamima I's updateReviewer Update
25 Aug 2021, 19:49wow just left on read 100% dont opt for supersonic you guys are MAKING A MISTAKE!!!!!!!!!!!!!!!!!!
SI
Shamima I's update25 Aug 2021, 19:49
Reviewer Update
wow just left on read 100% dont opt for supersonic you guys are MAKING A MISTAKE!!!!!!!!!!!!!!!!!!
SI
Shamima I's updateReviewer Update
25 Aug 2021, 22:20this is ****ing nonsense. so ****ing irritating and Supersonic is literally not helping.
I mean what in the actual **** , ive paid for everything.
my order only got activated this morning and it was delivered on monday.
i log on to the portal thinking that i can finally use the service that i paid for but i was ****ing wrong , another problem on the portal it was saying that my profile is invalid , so i phoned the customer care 11 ****ING TIMES IN ONE DAY..... 11 times and guess what? literal **** happened.
people were supposed to call me back , they did not , project management never get back to me aswell.
This company is a joke and they think the customers are aswell.
I told the lady on the call that i must sit and lay eggs and she literally said yes.
Guys plz you would be better off with Rain , Vodacom even Cell C
They even cut the call on me at 945pm that was the 11/11 call for today.
Over 1200 randz wasted in airtime , paid subscription but no service is where we currently are.
Good ****ing job
I mean what in the actual **** , ive paid for everything.
my order only got activated this morning and it was delivered on monday.
i log on to the portal thinking that i can finally use the service that i paid for but i was ****ing wrong , another problem on the portal it was saying that my profile is invalid , so i phoned the customer care 11 ****ING TIMES IN ONE DAY..... 11 times and guess what? literal **** happened.
people were supposed to call me back , they did not , project management never get back to me aswell.
This company is a joke and they think the customers are aswell.
I told the lady on the call that i must sit and lay eggs and she literally said yes.
Guys plz you would be better off with Rain , Vodacom even Cell C
They even cut the call on me at 945pm that was the 11/11 call for today.
Over 1200 randz wasted in airtime , paid subscription but no service is where we currently are.
Good ****ing job
SI
Shamima I's update25 Aug 2021, 22:20
Reviewer Update
this is ****ing nonsense. so ****ing irritating and Supersonic is literally not helping.
I mean what in the actual **** , ive paid for everything.
my order only got activated this morning and it was delivered on monday.
i log on to the portal thinking that i can finally use the service that i paid for but i was ****ing wrong , another problem on the portal it was saying that my profile is invalid , so i phoned the customer care 11 ****ING TIMES IN ONE DAY..... 11 times and guess what? literal **** happened.
people were supposed to call me back , they did not , project management never get back to me aswell.
This company is a joke and they think the customers are aswell.
I told the lady on the call that i must sit and lay eggs and she literally said yes.
Guys plz you would be better off with Rain , Vodacom even Cell C
They even cut the call on me at 945pm that was the 11/11 call for today.
Over 1200 randz wasted in airtime , paid subscription but no service is where we currently are.
Good ****ing job
I mean what in the actual **** , ive paid for everything.
my order only got activated this morning and it was delivered on monday.
i log on to the portal thinking that i can finally use the service that i paid for but i was ****ing wrong , another problem on the portal it was saying that my profile is invalid , so i phoned the customer care 11 ****ING TIMES IN ONE DAY..... 11 times and guess what? literal **** happened.
people were supposed to call me back , they did not , project management never get back to me aswell.
This company is a joke and they think the customers are aswell.
I told the lady on the call that i must sit and lay eggs and she literally said yes.
Guys plz you would be better off with Rain , Vodacom even Cell C
They even cut the call on me at 945pm that was the 11/11 call for today.
Over 1200 randz wasted in airtime , paid subscription but no service is where we currently are.
Good ****ing job