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vincente Z

1 reviews | Active since Feb 2022

24 May 2024, 10:18

From Bad to Great

I originally cancelled with supersonic because I felt that I was not heard and the router kept disconnecting. Prince Motlhabane took time to hear me out and attend to my concerns. His service was friendly and prompt. He did follow up with me daily to check the status of my connection and offered to be of service should there be any other concerns going forward. So far the connection, speed and service is a lot better. Thanks Prince

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Replies (1)
Supersonic
Supersonic 's reply24 May 2024, 10:25
Official
Good day,
It's wonderful to hear that you have received excellent customer service from Prince Motlhabane. We will share your feedback with Prince and his manager.
Kind regards,
AM