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MV
Markus V

1 reviews | Active since Sept 2010

28 Jan 2022, 20:56

**********ly charging for 10Mbps line

This company is charging for a 10Mbps line, and only give 2Mbps. They are incapable of solving the problem and do not care to call back or solve the problem. ********** behavior if you ask me!

0
Replies (5)
Supersonic
Supersonic 's reply28 Jan 2022, 22:19
Official
Good evening

Thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please be advised one of our Superstars will be in contact tomorrow, again apologies for the inconveniences caused.

Warm regards
WN
MV
Markus V's update29 Jan 2022, 09:55
Reviewer Update
Blah blah blah! You are not even picking up your phones! This is what I get!
image.png 8.39 KBThis is what I get invoiced!

This seem to be *****!
MV
Markus V's update29 Jan 2022, 10:32
Reviewer Update
And this is the best you can do? A week later, and all I get is this!
image.png 10.81 KB

MV
Markus V's update29 Jan 2022, 10:48
Reviewer Update
Finally: image.png 6.63 KB
MV
Markus V's update29 Jan 2022, 12:30
Reviewer Update
WOW! I am flabbergasted. Whatever the technician just did, sorted out the line speed in less that 30 minutes. Why oh why did this take a week.

Now I am a happy customer again!