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Pieter P
1 reviews | Active since Apr 2009
03 Oct 2019, 12:24
********** Billing and No Customer Service
Ordered service on 21/09/2019. Been billed for services end of September. Received invoice for October 2019.
I haven't even received the simcard yet. The phone just rings when phoning office number given on website, emails remains unanswered. and the whatsapp line just replies with something to get you off their back.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
03 Oct 2019, 15:58Hello Pieter,
Apologies for your disappointing experience. A senior agent will contact you shortly in order to resolve your issue.
Regards,
The Supersonic Team
Apologies for your disappointing experience. A senior agent will contact you shortly in order to resolve your issue.
Regards,
The Supersonic Team
Supersonic 's reply03 Oct 2019, 15:58
Official
Hello Pieter,
Apologies for your disappointing experience. A senior agent will contact you shortly in order to resolve your issue.
Regards,
The Supersonic Team
Apologies for your disappointing experience. A senior agent will contact you shortly in order to resolve your issue.
Regards,
The Supersonic Team
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Pieter P's updateReviewer Update
08 Oct 2019, 13:49 Aparently I've got too many sims registered on my name with RICA, but I only had one sim and one number - ever. No number ports, no simswops. Supersonic asked a friend's details to activate the sim.
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Pieter P's update08 Oct 2019, 13:49
Reviewer Update
Aparently I've got too many sims registered on my name with RICA, but I only had one sim and one number - ever. No number ports, no simswops. Supersonic asked a friend's details to activate the sim.
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Pieter P's updateReviewer Update
11 Oct 2019, 08:46Thank you for resolving this issue. Please see another comment I left.
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Pieter P's update11 Oct 2019, 08:46
Reviewer Update
Thank you for resolving this issue. Please see another comment I left.