***/*

Item: Supersonic
Rating: 1
Author: linda M

Why am I paying for a service that they control when I work,watch TV, etc because they most of the time OFF LINE yet do nothing to resolve this PROBLEM

Helpful (0)

Replies (5)

Supersonic 's replyOfficial

10 Sept 2022, 14:24

Good Day, Thank you for contacting us. We would like to apologize for the inconvenience and frustration caused. Kindly note that this will be escalated and dealt with. We will revert back to you. Regards Supersonic J

Supersonic 's reply10 Sept 2022, 14:24

Official

linda M's updateReviewer Update

11 Sept 2022, 12:24

It's 2 days now and still offline, this is not on guys. You have no sense of urgency

linda M's update11 Sept 2022, 12:24

Reviewer Update

It's 2 days now and still offline, this is not on guys. You have no sense of urgency

linda M's updateReviewer Update

11 Sept 2022, 13:01

2 days in and still no solution to my connectivity issues, what am I paying for ?

linda M's update11 Sept 2022, 13:01

Reviewer Update

2 days in and still no solution to my connectivity issues, what am I paying for ?

linda M's updateReviewer Update

12 Sept 2022, 08:34

Day 3 No connectivity, no one is assisting me. Get MTN to sort this madness out SST053741

linda M's update12 Sept 2022, 08:34

Reviewer Update

Day 3 No connectivity, no one is assisting me. Get MTN to sort this madness out SST053741

linda M's updateReviewer Update

12 Sept 2022, 21:50

After MTN has done repairs, the most I've been connected is 2min then we go offline AGAIN. Can someone please get this sorted. I am going to lose my job

linda M's update12 Sept 2022, 21:50

Reviewer Update

After MTN has done repairs, the most I've been connected is 2min then we go offline AGAIN. Can someone please get this sorted. I am going to lose my job

*********/*******

***/*