***** and ***** Company

I paid Supersonic on the 15th July 2020 395.00 and i was promised that fibre through Vumatel will be installed on the 16th July. When the technicians got to my place i was told i am a tenant they cant install fibre for me. i have been trying to sort this out for 2 months as i have paid already my land lord was even called and she agreed to this . last week i was told they want a letter from my land lord to agree to this since i am a tenant. The person who called me from Vumateel Philani Thwala said he will call me back as he needs to find oout what must be on the letter , till this day i am still waiting for his call . Supersonic and Vumatel dont know what customer service is they have been stalling on refunding me 395.00 for two months now i want my money back . People should be careful of this two companies as they dont know what they are doing even when you send emails to their managers they dont respond to any mails. I have sent numerous emails to Brandon Berrett , Trevor Masango , Samantha Mpungose , Michelle Mc Bride and Bradely Fills no one is coming back to me . The world must be aware that contracting agents like Samantha Mpungose are just after reaching targets and i was never asked if i am a tenant or not . The service i was been receiving has been terrible i want my refund back