ND
Nolubabalo D

1 reviews | Active since Nov 2018

19 May 2024, 07:30

Found my self owing R5k that i can't afford to pay

I have been using their wifi for quite some time paying R499 for unlimited, last year September 2023 i got sick i was in and out of hospital and in November i went home on maternity leave so i didn't pay for those months as i wasn't using the wifi and they switched it off. To my surprise in march 2024 i receive a letter of a demand from a lawyer that i owe their client (supersonic) R4924, but how because i wasn't using the wifi for 6 months

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Replies (1)
Supersonic
Supersonic 's reply20 May 2024, 09:27
Official
Good day, Nolubabalo. 
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused. 
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
A.M