JR
Juan R
1 reviews | Active since Dec 2017
04 Dec 2020, 19:55
FLTE off for past 4 days!
Very unfortunate that I have to submit this review, but our FLTE has now been off for the past 4 days. During the previous 7 months we almost never had problems, but suddenly things went wrong. I am continually told that they have a network-wide outage and the matter has been escalated to MTN. They can’t seem to do anything to help me access the internet for which I’m paying according to my contract.
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
05 Dec 2020, 11:26Hello Juan R,
Apologies for the inconvenience caused , please note that I have followed up and your connection is now active .Please revert back if you are still experiencing any issues.
Regards
Sandra
Apologies for the inconvenience caused , please note that I have followed up and your connection is now active .Please revert back if you are still experiencing any issues.
Regards
Sandra
Supersonic 's reply05 Dec 2020, 11:26
Official
Hello Juan R,
Apologies for the inconvenience caused , please note that I have followed up and your connection is now active .Please revert back if you are still experiencing any issues.
Regards
Sandra
Apologies for the inconvenience caused , please note that I have followed up and your connection is now active .Please revert back if you are still experiencing any issues.
Regards
Sandra
JR
Juan R's updateReviewer Update
05 Dec 2020, 22:23Thank you for the response. However our internet at home is still not working. Still showing the red light on the router.
JR
Juan R's update05 Dec 2020, 22:23
Reviewer Update
Thank you for the response. However our internet at home is still not working. Still showing the red light on the router.
JR
Juan R's updateReviewer Update
07 Dec 2020, 06:496 days without internet now...
JR
Juan R's update07 Dec 2020, 06:49
Reviewer Update
6 days without internet now...
JR
Juan R's updateReviewer Update
08 Dec 2020, 14:187 days without internet now...
JR
Juan R's update08 Dec 2020, 14:18
Reviewer Update
7 days without internet now...
JR
Juan R's updateReviewer Update
10 Dec 2020, 09:069 days without internet now...
JR
Juan R's update10 Dec 2020, 09:06
Reviewer Update
9 days without internet now...