CW
Calvin W

1 reviews | Active since Aug 2018

01 Jun 2023, 09:43

F#*K3N Useless!!!! DO NOT USE THIS COMPANY!!!!

What a disaster!! Honestly the worst internet provider on this planet!! I recently moved house and tried to get them to migrate my line, 2Months later still no luck so eventually I get gatvol and decide to cancel my line with them. Then I get my invoice they haven’t taken off my old line and they have charged me for my new house where the WiFi isn’t even working!!! So I try cancel AGAIN ha what a joke I get another invoice 🧾 so they expect me to pay for something that isn’t even active at my house!!! Still to this day I’m battling with them… 2x 35min phone calls where they decide just to put the phone down after saying “please hold sir” absolutely disgusting service I will never recommend them and I will never use them again!!

0
Replies (1)
Supersonic
Supersonic 's reply01 Jun 2023, 11:32
Official
Good day, Calvin,
On behalf of Supersonic, I sincerely apologise for the inconvenience we caused you with regard to the delay in your installation.
I have requested our Project Management Office team and our cancellations department to assist, and I will revert with feedback as soon I receive it.
Kind regards,
AM